Shipping Policy

Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. There might be potential delays that are outside of our control due to the current pandemic situation.

It is the customer's responsibility to pay customs fees and taxes (if applicable) upon receipt of the package.

Shipping Rates and Estimates

	Shipping method	Condition	Shipping speed	Price
	Standard	$149.99 and less	3 à 9 business days	$12.90
Canada	Standard	$150.00 and up	3 à 9 business days	Free
	Express	-	1 à 2 business days	$21.90
	Standard international	-	4 to 8 business days	7.90
United States	Standard international	$150.00 and up	4 to 8 business days	Free
	Express international	-	2 to 3 business days	$34.90

 

* Shipping speed = starts on the date the shipping confirmation email is sent. *

* Free shipping with the purchase of $ 150.00 or more only for orders that do not exceed 2kg in Canada and 0.5kg in the United States. Dust of Sunshine reserves the right at any time to refuse free delivery for an order exceeding the respective weight for its country. *

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at dustofsunshine@hotmail.com with your name and order number, and we will look into it for you.